Description
Get a skin assessment and personalized skincare routine for acne, wrinkles, dark spots and more. Includes a MyBest primary care membership and a single specialist visit free of charge.
What This Visit Covers:
- Acne & Breakout Management: Tailored plans to control active breakouts, blackheads, and prevent scarring.
- Anti-Aging & Firmness: Targeted advice for fine lines, forehead/eye wrinkles, and loss of skin elasticity.
- Tone & Hyperpigmentation: Solutions for dark spots, sun damage, uneven skin tone, and dullness.
- Redness & Reactivity: Strategies to calm sensitive skin, flushness, and reactive barrier conditions.
- Texture & Hydration: Plans to minimize the appearance of large pores, roughness, and chronic dryness or oiliness.
- Prescription Options: Access to topical medical treatments or prescription-strength skincare if determined appropriate by the specialist.
What Kind of Visit Is This?
- Type: Scheduled 20-Minute Virtual Appointment (Skincare Assessment).
- Format: Secure online consultation based on your medical history, a completed skin questionnaire, and make-up-free skin photos.
- What’s Included: A 20-minute discussion of your goals, a breakdown of your current routine, a customized skincare plan, and prescriptions (if applicable, delivered to your door or sent to your pharmacy).
- Risk-Free Policy: If the specialist determines your condition is not suitable for a virtual assessment (e.g., requires in-person medical dermatology or biopsy), the request will be canceled and your code/fee will not be charged.
IMPORTANT REQUIREMENT FOR CLINICS & CLIENTS: Primary Care Membership Required. This specialist visit is an add-on voucher. To redeem this code, the user must already have an active Maple Primary Care Code/Membership. The specialist voucher applies to an existing active account to grant one (1) free skin health consultation.
How to Redeem & Use the Code
(Provide these step-by-step instructions to your client or patient upon purchase)
- Verify Primary Care Account: Ensure you have activated your Maple Primary Care account.
- Log In: Go to getmaple.ca or open the Maple mobile app and sign in.
- Apply Your Code:
- Navigate to Account Settings $\rightarrow$ Vouchers & Promo Codes (or enter the code at checkout when choosing specialist care).
- Enter your unique Specialist Care Code to credit your profile.
- Book Your Appointment:
- Click “Get Care” and select Skincare Specialist from the menu.
- Fill in your medical history and upload your completed skin questionnaire along with clear, make-up-free photos of your face in good lighting.
- Connect: Attend your virtual consultation to receive your customized routine, expert skin guidance, and any necessary prescriptions.
Frequently asked questions
What is an online skincare consultation?
An online skincare consultation allows you to book a 20-minute appointment with a skincare specialist to complete a skin assessment. This includes a breakdown of your current skincare routine and recommendations to enhance your skin. They’ll also answer any questions you may have about the best skincare routine, treatment for wrinkles, dark spots on your face, sensitive skin, and much more, providing tips to keep your skin looking and feeling its best.
What can a skincare specialist treat?
A skincare specialist can treat many skin concerns including but not limited to:
- Redness (reactive skin): Skin that appears red in colour and may be caused by sensitive skin, allergic reactions, rosacea, and much more.
- Large pores: Depressions in the facial skin surface visible to the naked eye due to genetics, increased levels of sebum, and more.
- Dryness: Skin that looks and feels rough, dry, and may be flaky. Dryness can be caused by many different things including aging, environment, products, and harsh scrubbing.
- Uneven texture: Skin that’s dull in appearance and is caused by large pores, hyperpigmentation, bumps, and anything else that makes your skin look less radiant and smooth.
Who should see a skincare specialist?
If you want to improve your skin and have concerns such as wrinkles, hyperpigmentation, sensitive skin, dark spots on your face, redness, sun damage, blackheads, and more, it’s time to see a skincare specialist. As a physician with expertise in treating certain skin conditions, our skincare specialist cares for a wide variety of patients, from young to mature, and can provide skincare for men as well as a skincare routine for women.
Should I see a dermatologist or a skincare specialist?
Our skincare specialist is a physician with expertise in treating certain skin conditions. They can assist with redness (reactive skin), blackheads, large pores on your face, hyperpigmentation, fine lines and wrinkles such as eye wrinkles and forehead wrinkles, loss of firmness, dryness, oily skin, dark spots on your face, sun damage, and much more.
Dermatologists are medical doctors who specialize in the diagnosis and treatment of skin, scalp, hair, and nail conditions. The most common reasons for a referral to a dermatologist include acne, eczema, rashes, suspicious moles, psoriasis, rosacea, and nail disorders.
It’s possible for our skincare specialist to refer you to a dermatologist and vice versa.
How is a Skincare Specialist different from a Dermatologist on Maple?
A skincare specialist is a physician with expertise in treating certain skin conditions such as large pores, blackheads, wrinkles, dark spots, sun damage, and more.
A dermatologist is a medical doctor who specializes in the diagnosis and treatment of skin, scalp, hair, and nail conditions such as acne, rosacea, eczema, psoriasis, hair loss, suspicious moles, nail disorders, and more.
How does the 20-minute consultation work?
-
Redeem Code: Log in to your Maple account, go to Account Settings → Vouchers & Promo Codes, and enter your code.
-
Submit Information: Select “Get Care” → Skincare Specialist. Fill out the skin health questionnaire, list your current products, and upload clear, make-up-free photos of your face in good lighting.
-
Attend Appointment: Connect for your scheduled 20-minute virtual consultation to receive your custom routine breakdown, expert advice, and treatment plan.
Do I need a Maple Primary Care Membership to redeem this code?
Yes. Specialist codes on Maple act as add-ons. To redeem and activate your Skin Health Consultation voucher, you must have an active Maple Primary Care account/membership where the credit can be applied.
Do I need a doctor’s referral to book this consultation?
No. You can book directly with a Maple Skincare Specialist through your account without needing a referral from a general practitioner or family doctor.
Can the specialist prescribe skincare medications or order labs?
Yes. If the specialist determines that medical-grade topical treatments or prescriptions (such as retinoids, acne therapies, or prescription-strength skincare) are appropriate for your routine, they can issue digital prescriptions. Prescriptions can be picked up at your local pharmacy or delivered to your door at no extra charge.